1.1 GENERAL DATA PROTECTION ACT (LGPD)

Federal Law No. 13,709 published on August 14, 2018, regulates the activities of Personal Data Processing, including in digital media, by individuals or by legal entities of public, or private law, to protect the fundamental rights of freedom and privacy and the free development of the personality of the person.

The LGPD regulates the transparency of information and obliges the display of a notice with the Cookies Policy adopted on our website.

1.2 DATA PROCESSING AGENTS

Data Processing Agents are those responsible for the Processing of Personal Data and are separated into two categories: Controller and Operator. The Controller is the person or company responsible for decisions concerning the Processing of Personal Data. The Operator is the person or company who carries out the Processing of Personal Data on behalf of the Controller, following his/her instructions.

1.3 PERSONAL DATA

Personal Data is the information related to an identified or identifiable person.

1.4 DATA PROCESSING

Data Processing is any operation performed with Personal Data in automated or non-automated form, i.e., collection, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, erasure, evaluation, modification, communication and/or transfer of data.

We are a wholesaler of machinery and equipment for industrial use, parts, and components. We distribute throughout Brazil, ergonomic machinery, and equipment for handling light loads, including vacuum lifters, electric lifters, electric lifting trolley, vacuum lifters in mobile units, lifting tables, electric lifting platforms, and overhead crane systems and rotating gantries, as well as spare parts. We offer Complete Solutions in Material Handling, which include consulting, development of special projects, and specialized service.

This section applies to data that you and/or your company provides to us when you visit our website, purchase our products, contract, and use our services, and communicate and/or send us personal or company-related information via website contact forms, e-mails or otherwise.

3.1 COLLECTED DATA

– Professional contact data: Name, company, complete address with ZIP code (yours and/or the company’s), department and/or sector, e-mail address, phone number, mobile number, equipment of interest, product to be handled and/or service to be hired.
– How you found us: Search Engine, Social Network, Referral, Other.
– Payment information: CPF/CNPJ, name/company name, bank details, billing address and e-mail.
– Sale and maintenance of equipment for material handling: Equipment, model, product to be handled, weight and dimensions of the product, item to be serviced.

3.2 DATA COLLECTED FROM OTHER SOURCES

– We can collect data from other sources: Public databases, data from public profiles in social networks and credit protection entities.

3.3 WHAT USE DO WE MAKE OF THE COLLECTED DATA

– To fulfill our contractual obligations to you or your company.
– To notify you of any changes in our products and services.
– To perform support, troubleshooting, data analysis and testing.
– To provide you with information about other similar products and services that we offer.
– To evaluate or understand the effectiveness of our advertising in providing advertisements and information relevant to you and your company.
– To manage risk and to detect, prevent and/or remediate fraud, or illegal activity, or violations of policies, contracts, or terms of use.
– If necessary to establish, exercise and defend rights in judicial, administrative or arbitration proceedings as required by law.

This section applies to personal data collected from purchased products and contracted services, which we may share with third parties to improve the provision of services and internal processes, if necessary.

4.1 SHARING OF PERSONAL DATA

– We may share with our employees the personal data collected from the products and services you purchase to understand, execute, improve, customize, support, and prevent fraud.

4.2 THIRD PARTY SERVICE PROVIDERS

– We may share personal data collected from purchased products and contracted services with our partners to help us understand, execute, improve, customize, support, and prevent fraud.

4.3 PROTECTION ENTITIES

– We may share with credit protection companies and entities the personal data collected from the products and services contracted.
– We may share with regulatory agencies, judicial or administrative authorities, the personal data collected from the contracted products and services.
– We may share with public authorities or private entities for combating fraud and/or abuse in the use of the services, to investigate suspected violations of law, or to combat any other suspected breach of our policies and contracts, the personal data collected from the contracted services.

4.4 TRANSFER OF ASSETS

– In the event of our company being reorganized or sold, and all assets being transferred to a new owner, your personal information may be transferred to the buyer, regardless of your authorization, to ensure continuity of the services.

4.5 WITH YOUR CONSENT

– If we are contemplating sharing personal data and other information, we will send you or your company a notification e-mail requesting your consent and authorization, with information regarding such sharing.

We use the information collected through tracking technologies and through platforms with tools to analyze web pages and their users, to optimize and personalize your browsing experience, target advertising campaigns, develop and apply security features and fraud prevention procedures. For more information, see our Cookies Policy.

AT ALSANNER, YOUR PERSONAL DATA IS PROTECTED AGAINST LOSS, MISUSE, UNAUTHORIZED ACCESS, DISCLOSURE AND DATA ALTERATION

Any change of data must be informed by the customer/user (Controller).

ALSANNER IS NOT RESPONSIBLE FOR, SHARES, SUBSCRIBES TO OR VALIDATES PRIVACY POLICIES, COOKIE POLICIES AND CONTENTS OF CUSTOMER AND THIRD-PARTY WEBSITES.

Please refer to the respective privacy policies of each website visited to learn about their personal data protection and security. Our services are restricted to consulting services, development of special projects and specialized technical assistance, as per information provided and approved via e-mail by the client/user (Controller).

Personal data owners have rights regarding their personal data and can exercise them by consulting our Cookies Policy or by contacting us.

– Confirmation of the existence of personal data processing.
– Access to personal data in accordance with applicable law.
– Correction of incomplete, inaccurate, or outdated data.
– Request for information on shared use of data.
– Exclusion of data based on the data owner’s consent or when the data is unnecessary and/or treated in breach of applicable law.
– Data portability.
– Revocation of consent, where applicable.

For security and privacy reasons, we will only fulfill such requests through the customer/user’s (Controller) registration e-mail or official document, and if we are sure of his/her identity. Thus, we may request additional data or information to confirm the identity and authenticity of the Holder.

If you are a Consumer and wish to exercise your rights with respect to the personal data of our customers/users (Controller), you should contact the company or person concerned.

9.1 WHEN THE PROCESSING OF PERSONAL DATA APPLIES

– The processing of personal data applies in the circumstances mentioned above for the entire period for which we store your personal data. We will store and retain your information, until the end of the data processing, which may be renewable, or for as long as necessary to comply with legal or regulatory obligations.

9.2 WHEN THE PROCESSING OF PERSONAL DATA IS STOPPED

– When we achieve the purpose for which the personal data was collected.
– When the personal data is no longer necessary or relevant to the processing.
– When the data owner requests the exclusion of his personal data.

We reserve the right to change this Privacy Policy at any time by posting the updated version of this policy on our website.